Hardware Podcasts

#162 - Ops Nightmares, Powered by Crstl

The Startup CPG Podcast · 24 Sept 2024 · 45m · Episode 79

What this episode covers

Hosts Daniel Scharff and Jamie Valenti-Jordan of Catapult Commercialization Services interview founders about operational failures. Katherine Harvey of Bare Bones Broth details a disastrous launch with Costco involving a fraudulent co-packer broker who ghosted them and delivered contaminated product. Brady DeLong of Clean Age recounts a massive inventory mix-up with Walmart caused by incorrect EDI unit-of-measure settings, requiring frantic manual intervention to save the launch. Brett Perrotta of Chubby Snacks shares how his team lost $10,000 on a co-packer's first production run because they failed to follow SOPs, leading to the decision to oversee future runs personally.

Most relevant to

early-stage companies and companies scaling up

Topics

Mentioned

Companies
Bare Bones Broth, Costco, Clean Age, Walmart, Chubby Snacks, Catapult Commercialization Services, Whole Foods, Target, Amazon
Tools
Crstl, Shopify, QuickBooks

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