Ep. 46 - Deciding What to Work on Next
Steven Hawes and Lucy Che Park of Opulo discuss their framework for prioritizing product development, emphasizing that customer interviews and community feedback are the primary inputs for deciding what to build next. They detail how they use the 'Three Machines' model (customer, product, and company) to categorize decisions, such as addressing support tickets, developing new features like wider feeders, or improving operational efficiency. The hosts highlight specific examples, including the decision to integrate community-sourced mods like the V3.1 update and the strategic pivot into the education market after observing unexpected university adoption. They also stress the importance of a clear mission—'helping people manufacture their products'—as a lens to filter out distractions and focus on the lowest-hanging fruit that aligns with their core goals.




