Supergoop!: Holly Thaggard (2020)
Holly Thaggard, founder of Supergoop, explains how a friend's skin cancer diagnosis led her to pivot from a harpist and teacher to creating a daily-use sunscreen brand. She details the technical challenges of formulating a non-oxybenzone product, the failure of her initial school-distribution model, and the strategic pivot to prestige retail. Thaggard describes securing a critical partnership with Sephora through aggressive PR, a bold investment from her brother, and the eventual scaling of the company to $250 million in sales.