#014 - Brick-and-mortar stores for crowdfunded projects to help reach consumers, with Damien Ng of Backers, Hong Kong
Damien Ng, co-founder and CEO of Backers, a Hong Kong-based chain of physical stores for crowdfunded products, explains the gap between online crowdfunding campaigns and offline consumer experience. He details how Backers tests products in-store to bridge the communication gap between creators and backers, citing a specific incident where a laser razor project was removed from Kickstarter due to demo inaccuracies. Ng discusses the challenges of entering retail without prior experience, the funding landscape in Hong Kong, and provides tips for crowdfunding success, emphasizing early PR and transparent communication.