Noom: Saeju Jeong
Saeju Jeong, CEO of Noom, recounts his journey from a failed heavy metal import business and a rejected stationary bike prototype to building a $10 billion wellness app. He explains how user data revealed that people wanted weight loss, not just fitness tracking, leading to the creation of Noom’s holistic behavior-change platform. Jeong details the painful pivots, including sunsetting successful apps and losing employees, to focus on psychological support and human coaching.