#258 - How Dossier Disrupted the Fragrance Industry
Sergio Tache, co-founder of Dossier, explains how the fragrance brand grew from a Brooklyn basement to $150 million in sales and a successful exit by leveraging high-margin 'impressions' of luxury scents sold at affordable prices. He details the DTC strategy of using a single bottle design to manage unit economics and the brutal cash flow shocks encountered when scaling into wholesale partners like Walmart and Target. Tache also discusses the operational challenges of transitioning from online-only to retail, including a complex packaging redesign and the critical importance of supplier relationships during financial crises.