How I Built Resilience: Luke Holden and Ben Conniff of Luke's Lobster

How I Built This · 3 Sept 2020 · 23m

What this episode covers

Luke Holden and Ben Conniff, co-founders of Luke's Lobster, discuss how the company pivoted from a restaurant chain to a direct-to-consumer e-commerce and grocery business to survive the pandemic. They detail the difficult decision to furlough 300 employees and close most locations while maintaining their commitment to buying seafood from Maine fishermen to sustain the local supply chain. The founders explain how they rapidly built an e-commerce site in seven days and expanded their product range beyond lobster to include species like bluefin tuna and scallops to help fishermen who lost their traditional buyers.

Mentioned

Companies
Luke's Lobster, U.S. Bank, Whole Foods, Marine Stewardship Council
Products
Bluefin tuna, Debo scallops

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