Hardware Podcasts

Zocdoc: Oliver Kharraz

How I Built This · 17 Aug 2020 · 1h 05m

What this episode covers

Oliver Kharraz, co-founder of Zocdoc, along with Cyrus Massoumi and Nick Ganju, explains how they solved the chicken-and-egg problem of a two-sided marketplace by manually acquiring doctors in New York City. Kharraz details the painful pivot from a flat subscription model to a per-booking fee, a decision that caused a rift with co-founder Cyrus Massoumi but ultimately made the company profitable. He also describes how the team rapidly launched video appointment capabilities during the COVID-19 pandemic to adapt to lockdowns.

Most relevant to

early-stage companies

Topics

Mentioned

Companies
Founders Fund, Goldman, DST, Coatlaw Ventures, Basis Expeditions, McKinsey, U.S. Bank
Products
Zocdoc
Also
TechCrunch 40, Forbes, Mark Benioff, Jeff Bezos, Vinod Khosla, Nick Ganju, Cyrus Massoumi, Guy Kawasaki

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