JetBlue Airways: David Neeleman

How I Built This · 4 Feb 2019 · 1h 08m

What this episode covers

David Neeleman, founder of JetBlue and Azul, recounts his journey from a failed travel startup and a stint at Southwest Airlines to launching JetBlue with a focus on customer service and the Airbus A320. He details the operational failure during the 2007 Valentine's Day ice storm that led to his ouster as CEO, and his subsequent return to Brazil to build Azul into a major carrier. The episode also covers Lisa Dalton’s creation of Can Doable, braille labels for blind consumers, born from a personal relationship mishap.

Mentioned

Companies
JetBlue, Southwest Airlines, Morris Air, Airbus, Boeing, Azul, HP Hilo Packard, Hawaii Express, Pacific East, Virgin America
Products
Airbus A320, Boeing 737, Can Doable
Also
Richard Branson, Herb Kelleher, Lisa Dalton, Brian

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