S1 E4: Cracking the Code of Hardware Manufacturing with Scott Miller

The Builder Circle · 15 May 2023 · 1h 14m

What this episode covers

Scott Miller, a hardware expert who worked on the early Roomba program and Dragon Innovation, explains how startups should navigate manufacturing decisions, emphasizing that the first 100 units should be built in-house to capture domain knowledge before outsourcing. He advises startups to target tier-two or tier-three contract manufacturers, use dual-sourcing for leverage at $50 million in business, and treat factories as partners by sharing founder bios and VC backing to mitigate their risk. Miller also details the importance of robust Manufacturing Service Agreements (MSAs), lifecycle testing, and quality assurance to avoid catastrophic field failures like the Roomba's early optical encoder dust issue.

Mentioned

Companies
iRobot, Dragon Innovation, Dyson, SpaceX, Flex, Foxconn, Hasbro, Commonwealth Fusion Systems, Bolt, Freight Farms, Proto Labs, Dragon Ventures
Products
Roomba
Also
Alibaba

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