Hardware Podcasts

059: Best Practices for Quality Control on Overseas Production of Your Product

Product Startup · 5 Jan 2021 · 35m

What this episode covers

Sajag Agarwal, founder of Movley, explains how his e-commerce brand failed after scaling to $2 million due to 5-10% defect rates and 100% failure on some products, leading to massive warranty claims and business shutdown. He now runs a quality control company that uses data analytics and body cameras to ensure overseas production runs smoothly. Agarwal details three critical inspection stages—initial production check, during production inspection, and pre-shipment inspection—and emphasizes that hiring well-paid, bilingual inspectors is crucial for effective oversight. He argues that building a relationship with factories through face-to-face visits and rigorous, early-stage inspections protects the buyer's interests and improves long-term supplier prioritization.

Most relevant to

early-stage companies

Topics

Mentioned

Companies
Movley, Apple
Also
Alibaba

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