How I Built Resilience: Live with Jenn Hyman
Jenn Hyman, co-founder of Rent the Runway, discusses how the company navigated the pandemic by cutting non-personnel expenses, executing layoffs and furloughs, and keeping warehouses open to preserve operational knowledge. She explains the strategic pivot toward the circular economy, emphasizing sustainability and value, while restructuring leadership to empower employees with transparency and data. Hyman also addresses the criticism that fashion is frivolous during a crisis, arguing that clothing provides essential normalcy and joy, and reflects on how remote work may permanently reshape workforce dynamics and gender equity.