Hardware Podcasts

How Reshoring, Sustainability, and Customer Success are Helping Manufacturers Win with Bright Machines' Sean Murray

Manufacturing Happy Hour · 7 Mar 2023 · 51m

What this episode covers

Sean Murray, VP of Customer Success at Bright Machines, explains the shift from hardware-first to software-defined manufacturing, arguing that data-first approaches enable the flexibility required for reshoring. He details how flexible automation mitigates higher US labor costs by allowing rapid changeovers between high-margin products, while also enhancing supply chain sustainability and resilience. Murray further advises manufacturers to adopt customer success models to bridge the gap in tribal knowledge and ensure their investments in advanced automation deliver tangible value.

Most relevant to

companies scaling up

Topics

Mentioned

Companies
Bright Machines, Mars, IBM, Philips Electronics, Panasonic, Delphi Automotive
Products
M&Ms

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