Zumiez: Tom Campion

How I Built This · 6 Feb 2023 · 56m

What this episode covers

Tom Campion, co-founder of Zumiez, explains how his nine years at JCPenney taught him the critical importance of inventory management, which he applied to launch Above the Belt in 1978. Campion details the strategic pivot to action sports apparel and hard goods, the rebranding to Zumiez, and the company's growth to over 750 stores through mall-centric expansion and a unique 'organized chaos' store design. He also discusses the challenges of scaling, the impact of e-commerce, and his personal approach to sustainability and employee culture.

Mentioned

Companies
Zumiez, JCPenney, Above the Belt, Mr. Rags
Products
Quiksilver, Billabong, Burton, Vans, Sims, Gotcha, Body Glove, Mossimo, Red Sand, Rusty, Shaw Safari, Union Bay, Air Walks, Etney's, Empire, Vision Streetwear

Other shows on the same ground, closest first.

  • The Startup CPG Podcast · 24m

    Founder Feature: Houston Buehrle of Little Zing

    Houston Buehrle, founder of Little Zing, explains how he transformed his great-grandmother’s century-old Danish mustard recipe into a premium brand by focusing on clean ingredients, distinctive Boston round squeeze bottle packaging, and a mermaid-inspired logo to stand out in a commoditized aisle. He details his rapid growth to 130 retail locations in eight months, driven by grassroots farmers market sampling, strategic partnerships with high-end retailers like Leavers Locavore, and aggressive direct-to-consumer sales via TikTok Live. Buehrle also reflects on the lessons learned from his previous venture, Bindle Bottle, which failed due to a lead solder recall and bankruptcy, highlighting the importance of regulatory diligence and resilience in CPG.

  • People of Packaging · 45m

    51 - Jib Hunt CEO of Kemper Snowboards

    Jib Hunt, CEO of Kemper Snowboards, discusses reviving the classic snowboard brand by leveraging 1980s nostalgia and his background in design and marketing. He details the company's transition from a solo operation to hiring its first employee, focusing on direct-to-consumer sales and wholesale distribution. Hunt explains how packaging serves as both a protective measure for high-value boards and a critical branding element, featuring retro graphics and sustainable cardboard end caps. The conversation highlights the strategic decision to bring back classic Kemper graphics while maintaining a distinct, vibrant brand identity in a consolidated market.

  • The Startup CPG Podcast · 55m

    #207 - FFUPs' Shutdown: Post-Mortem & Lessons for Brands

    Sam Tichnor, founder of the puff snack brand FFUPs, explains how his background at Harry's and Capital One led him to launch a flavor-focused snack company during the pandemic. He details the strategic decision to use radical transparency in branding ('not healthy') and the operational pitfalls of launching with five SKUs and multi-size bags that confused consumers. Tichnor discusses the failure to sustain retail velocity in New York bodegas due to high pricing and insufficient marketing support, ultimately leading to the brand's shutdown in 2024. He now applies these lessons as a finance and ops advisor at Pale Blue Dot.

  • The Startup CPG Podcast · 51m

    #49 Scaling Health-Ade Kombucha's Operations with Co-Founder Justin Trout

    Justin Trout, co-founder and former COO of Health-Ade Kombucha, details the company's scaling journey from a farmers market stall to nearly 50,000 retail doors. He explains the strategic decision to self-manufacture due to unique fermentation requirements, the operational challenges of managing a large labor force, and the critical pivot to extending product shelf life to stabilize production. Trout also discusses overcoming a massive supply chain disruption during a major Costco launch and the implementation of an ERP system to replace spreadsheets.

  • Manufacturing Happy Hour · 1h 07m

    180: Made in Missouri, Live from the 2024 Midwest Manufacturers Trade Show & Conference

    Pavel Bosovik, founder and CEO of 27North, explains how he industrialized the process of making expedition vans by documenting detailed standard operating procedures, such as counting specific screws, to enable scaling. Josh Shelton, owner of Etched Nameplate Company, discusses how being fired served as the springboard for his business and details his strategy of acquiring companies annually since 2020 to grow the brand. Kevin Thompson, a leadership coach at Cambridge Air Solutions, describes how the company uses daily morning meetings and core values to build a culture that enriches lives, moving beyond just manufacturing HVAC equipment.

The summary, chapters and topics are generated from the episode’s audio by this directory, not written by How I Built This. The episode itself belongs to its publisher.