Hardware Podcasts

How I Built Resilience: Ajay Prakash and James Joun of Rinse

How I Built This · 27 Aug 2020 · 21m

What this episode covers

Rinse co-founders Ajay Prakash and James Joun explain how they built a laundry and dry-cleaning pickup and delivery service by partnering with existing cleaners rather than owning facilities. They discuss the operational complexity of managing W-2 valets, the resilience provided by their subscription laundry model during the pandemic, and the importance of aligned co-founder values in navigating crisis.

Most relevant to

companies scaling up

Topics

Mentioned

Companies
Rinse, Uber, Lyft, U.S. Bank, DoorDash, Grubhub, Caviar

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