Leading Your Team in the New Normal | Sales & Marketing Game Changers Mini-Series | Ep. 4 of 4
Chris Lukey hosts the final episode of the Sales & Marketing Game Changers mini-series on Manufacturing Happy Hour, joined by panelists Ben Baker (Your Brand Marketing), Mark Roberts (OTB Solutions), Ray Ganto (Lenare International), Alison de Ford (Felt Marketing), and Mark Mitchell (Wizard Strategy). The group discusses leadership qualities such as empathy, trust, adaptability, humility, and confidence, emphasizing the shift from management to true leadership during the pandemic. They share specific stories of leaders at companies like Legal Toolworks and unnamed manufacturing firms who succeeded by pivoting quickly, fostering vulnerability, and focusing on customer-centricity. The panel concludes with actionable advice for stepping up as a leader, including embracing mistakes, asking for forgiveness rather than permission, and prioritizing the success of others.