Founder Feature: Jia Liao, Hotpot Queen
Jia Liao, founder of Hotpot Queen, explains how she leveraged her family's 42-year legacy in Sichuan hot pot to launch a line of bold, mala-flavored condiments and noodles. She details her strategic pivot from an e-commerce focus to offline retail, securing placements in major chains like The Fresh Market and Foxtrot through aggressive Expo West exposure and regional distributors. Liao discusses overcoming significant manufacturing hurdles, including leaky glass jars and long lead times from her Chinese factory, while maintaining a lean, bootstrapped operation to preserve runway.