Hardware Podcasts

S1E39 How to Build Trust (& Win New Business) With Your Customers | Jeff Wells

Being an Engineer · 25 Sept 2020 · 47m · Episode 39

What this episode covers

Jeff Wells, Business Development Manager at Phoenix Analysis and Design Technologies (PADT), discusses his 25-year career transitioning from aerospace engineering to engineering sales and business development. He explains that selling engineering services requires building deep trust with customers rather than just selling a standardized product, emphasizing the importance of community networking and consistent follow-through. Wells details PADT's three-pillar business model—simulation, 3D printing, and product development—and shares strategies for managing client expectations regarding the rigor of new product development.

Most relevant to

companies scaling up

Topics

Mentioned

Companies
Phoenix Analysis and Design Technologies, PADT, Roar Industries, BF Goodrich, Airbus, Tokyo Electron, TRW, Speedfit, Stanford, Pipeline Design & Engineering, Advanced Integration Technologies, UCT, Pinnacle Manufacturing, PetSmart, Honeywell Aerospace
Tools
AutoCAD, ANSYS, Salesforce, Pipe Drive
Also
Designing Your Life

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