Hardware Podcasts

288 - How CERM is making chat and scheduling easier using AI! LIVE at LabelExpo 5 of 5

People of Packaging · 15 Sept 2024 · 20m

AI in practice: one real use of AI described

What this episode covers

Steffen Haaga and Esteban Garcia of CERM, a Belgium-based provider of Management Information Systems (MIS) for labels, flexible packaging, and folding carton, discuss their booth at LabelExpo. They highlight two new AI-driven tools: an automated scheduling assistant that optimizes production plans in minutes, and the Lumi chatbot, which answers customer queries from 2,500 pages of documentation in 45 languages. The guests emphasize that while migrating to CERM’s robust, integrated system is a difficult change management process taking 3-6 months, it is essential for scaling operations and mitigating labor shortages.

AI in practice

Where this conversation describes AI being used to build or deliver a product. Part of the AI in practice tracker.

Running the companyCERM Automatic Schedulingminutes vs hours

An AI assistant automated the scheduling of production tasks, grouping and sorting orders to optimize the schedule in minutes, whereas a human scheduler previously required hours to perform the same planning.

“One was our automatic scheduling, which is really like an assistant to your schedule. I'm helping to do a lot of tasks and moving tasks, grouping, sorting, and optimizing just within minutes where a schedular, as we know, it takes you hours space.”

Steffen Haaga · Hear it at 6:30

Most relevant to

companies scaling up

Topics

Mentioned

Companies
CERM, Specright, Meyers Packaging, Trayak, SmartSolve
Products
Lumi, The Scrapp App
Also
LabelExpo

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