What Happens When Every Action Becomes A Data Point: EMS@C-Level with FermionX MD Will Patrick
Will Patrick, Managing Director of FermionX, explains how he transformed his family's electronics manufacturing business from flat revenue to scalable growth by replacing tribal knowledge with a data-first operation. He details the implementation of a fully traceable MES (Luminovo), Power BI dashboards, and quality tools like Koh Young's KSMART to create a single source of truth for customers. Patrick highlights that this infrastructure allows the company to grow from £10M to £25M without proportional overhead increases, while laying the groundwork for future AI-driven exception reporting and agentic systems.