What Happens When Every Action Becomes A Data Point: EMS@C-Level with FermionX MD Will Patrick

EMS@C-LEVEL · 29 Oct 2025 · 8m

What this episode covers

Will Patrick, Managing Director of FermionX, explains how he transformed his family's electronics manufacturing business from flat revenue to scalable growth by replacing tribal knowledge with a data-first operation. He details the implementation of a fully traceable MES (Luminovo), Power BI dashboards, and quality tools like Koh Young's KSMART to create a single source of truth for customers. Patrick highlights that this infrastructure allows the company to grow from £10M to £25M without proportional overhead increases, while laying the groundwork for future AI-driven exception reporting and agentic systems.

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