What Manufacturers Can Learn from the Amusement Park Industry with Josh Liebman

Manufacturing Happy Hour · 26 May 2020 · 53m

What this episode covers

Josh Liebman, Director of Business Development for Amusement Advantage and co-host of the Attraction Pros podcast, draws operational parallels between the amusement industry and manufacturing. He details the complex, checklist-driven maintenance and safety protocols required for rides like Maximum RPM at Hard Rock Park, where a unique mechanical failure involving pins and claws required a complex evacuation. Liebman emphasizes that safety, efficiency, service, and cleanliness are the core pillars of park operations, arguing that manufacturers must treat their products and customer experience with the same level of 'show' and hospitality as theme parks do for guests.

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