Hardware Podcasts

Is Coaching the Key to Lights-Out Success? Ep #16

Lights Out · 25 Apr 2025 · 53m · Episode 16

What this episode covers

David Vuyk, a Technical Pre-Sales and Customer Success Engineer at CloudNC, explains that successful 'lights out' automation requires coaching shop floor teams to embrace change rather than fearing replacement. He details his journey from mechanical design and job shop operations to software, emphasizing that CloudNC’s phased approach focuses on elevating employees through CAM automation instead of just selling software. Vuyk argues that software vendors must act as partners, using frameworks like StoryBrand to help manufacturers identify their niche and solve specific constraints, ensuring long-term retention and customer success.

Most relevant to

early-stage companies

Topics

Mentioned

Companies
CloudNC, Pro Shop
Also
StoryBrand, HIREMfgLeaders.com, Machine Shop Mastery

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