024 - "Operating Under Constraints "with Naveen Agarwal

Let's Combinate · 16 Mar 2022 · 1h 12m

What this episode covers

Naveen Agarwal, a PhD polymer scientist and quality management consultant at Creative Analytics Solutions, discusses operating under constraints, drawing parallels between his 1,500-mile running challenge and risk management in medical devices. He explains the distinction between post-market vigilance and surveillance, advocating for a customer-experience-focused approach to quality improvement that goes beyond regulatory compliance. Agarwal introduces the SNIP framework (Strength, New, Importance, Preventable) for data-based decision-making in post-market surveillance and argues that safety performance should drive innovation and reimbursement rather than just meeting baseline safety standards.

Mentioned

Companies
Creative Analytics Solutions
Also
ISO 14971, NIST, Malcolm Baldridge Award, Toastmasters, Operation Smile

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