How I Built Resilience: Bert and John Jacobs of Life is Good

How I Built This · 17 Sept 2020 · 28m

What this episode covers

Bert and John Jacobs, co-founders of the Boston-based apparel company Life is Good, explain how they pivoted from a wholesale-dependent model to a direct-to-consumer strategy during the COVID-19 pandemic. They detail their investment in direct garment printing technology, which allowed them to shift from a 12-18 month supply chain window to on-demand production, effectively doubling their e-commerce revenue. The brothers discuss how their brand's core value of 'rational optimism' and strong community connection helped them navigate retail closures and avoid bankruptcy.

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