How a Strong Company Culture Leads Through Crisis with Dan Stutterheim
Dan Stutterheim, CEO of Kasa Companies, a Salina, Kansas-based industrial control systems integrator, explains how his company navigated the early stages of the COVID-19 pandemic by prioritizing employee health and transparent communication. He details the implementation of daily 'culture dialogues' and 'MAPS' emails to address staff anxiety, while narrowing business focus from 160 monthly goals to four key quarterly metrics: cash, sales, backlog, and execution. Stutterheim highlights how Kasa's conservative financial strategy and strong balance sheet provided the runway to maintain operations and even hire talent during the crisis, despite facing cash flow challenges from slow-paying customers.