Hardware Podcasts

#421: Mastering MedTech Influence: The Power of Communication in Quality

Global Medical Device Podcast · 25 Aug 2025 · 53m · Episode 421

What this episode covers

Lesley Worthington, an executive coach with a background in psychology, law, and quality/regulatory affairs, discusses how quality professionals can build influence and a culture of quality through better communication. She argues that technical correctness often fails to drive buy-in because it ignores the listener's need to feel understood, advocating for active listening, paraphrasing, and plain language over jargon. Worthington highlights the limitations of traditional corporate training, which focuses on information rather than habit change, and suggests that personalized coaching or reflective writing (like 'morning pages') helps professionals overcome burnout and imposter syndrome by clarifying their thinking and building psychological safety.

Most relevant to

established companies

Topics

Mentioned

Companies
Greenlight Guru
Products
EQMS
Also
FDA, QMSR, The Artist's Way, Julia Cameron

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