160: Buying a Manufacturing Company and Reimagining Upskilling with Bill Berrien, CEO of Pindel Global Precision
Bill Berrien, CEO of Pindel Global Precision, explains his strategy of acquiring a legacy machine shop and transforming it by investing in advanced CNC technology and a rigorous upskilling program. He details how Pindel shifted from low-value, multi-operation parts to high-complexity, single-operation machining, allowing them to capture more value through automation. Berrien emphasizes a 'hire for attitude, train for skill' philosophy, citing examples like promoting a janitorial worker to CNC operator, and discusses using AI tools like Otter.ai and ChatGPT to streamline training and administrative tasks.