Steel Toes and Stilettos (and everything in between) with Kathy Miller and Shannon Karels

Manufacturing Happy Hour · 28 Jun 2022 · 38m

What this episode covers

Kathy Miller and Shannon Karels, co-founders of OPSisters and authors of 'Steel Toes and Stilettos,' discuss their transition from corporate manufacturing roles at Parker Hannifin and Pentair to building a lean transformation advisory business. They detail their lean transformation roadmap, emphasizing the importance of involving frontline workers and communicating a meaningful mission to reduce the 'grind' of operations. The guests share advice on co-founding partnerships, highlighting the need for complementary skills and deep trust, while advocating for leading with empathy and high-quality connections to foster employee engagement and success.

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