Adapting to Change: Manufacturing Leadership Excellence w/ Dan Burgos
Dan Burgos, President and CEO of Alphanova Consulting, explains how manufacturing leaders can combat labor shortages and supply chain disruptions by focusing on quantifiable metrics like on-time delivery and scrap rates, alongside less tangible cultural shifts. He argues that sustainable improvement requires treating continuous improvement as a permanent business system rather than a temporary program, emphasizing leadership behaviors and employee engagement. Burgos shares a case study of a client who improved on-time delivery from 39% to 97% and cut scrap in half by implementing these systemic changes and coaching leaders to adopt new behaviors.