061 - Taguchi, Pugh, DFSS, Robust Design and Tolerancing with Skip Creveling

Let's Combinate · 30 Nov 2022 · 44m

What this episode covers

Skip Creveling, President of PDSS Inc., explains the 'Big 7' metrics of Robust Design and Design for Six Sigma (DFSS), tracing his training under Genichi Taguchi and Stuart Pugh at Eastman Kodak. He details how measuring continuous variables like paper position, rather than failure counts, enabled predictive robustness in printer design. Creveling also describes applying DFSS to marketing at 3M to integrate voice of the customer with engineering, and discusses critical parameter management (CPM) and tolerancing strategies.

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