052 - “All Work is Process” with Larry Mager

Let's Combinate · 28 Sept 2022 · 53m

What this episode covers

Larry Mager, Principal and Founder of Mgmt-Ctrl, discusses his application of Predictive Quality Management across medical device, pharmaceutical, and consulting sectors. He argues that while product specifications differ, the underlying quality principles—measuring product, process, and people—are universal. Mager emphasizes using Theory of Constraints to identify and improve specific bottlenecks rather than attempting enterprise-wide improvements simultaneously, which he claims leads to chaos and poor ROI. He also previews his upcoming book on Predictive Quality Management, which aims to provide a strategic, systemic framework for quality leadership.

Most relevant to

early-stage companies and companies scaling up

Topics

Mentioned

Companies
Mgmt-Ctrl
Also
Quality Journey, Quality is Free, Cost of Poor Quality, H. James Harrington, ISO 14971, SAP

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