002 - “Seeing David in the Stone: Predictive Quality Management” with Larry Mager

Let's Combinate · 14 Oct 2021 · 58m

What this episode covers

Larry Mager, founder of Management Control and author of 'The Quality Journey' and 'Seeing David in the Stone', explains his framework for Predictive Quality Management in the medical device industry. He distinguishes between 'Big Q' (the Quality Management System) and 'Little Q' (everyday quality owned by all employees), arguing that management responsibility is the critical driver of success. Mager emphasizes that organizations must shift from reactive compliance to proactive, predictable quality by focusing on process constraints, adequate resourcing, and post-market feedback loops rather than just design controls.

Mentioned

Companies
Management Control
Also
The Quality Journey, Seeing David in the Stone, Philip B. Crosby, Quality is Free, Good to Great, 0 to One, ISO 13485, FDA, QSR

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