What is Insurtech IoT? | Pepper's Scott Ford | Internet of Things Podcast
Scott Ford, CEO of Pepper, explains how the insurance industry is transitioning from fragmented point-solution IoT devices to a unified platform approach to improve underwriting and claims reduction. He details the business models, noting that carriers subsidize or discount devices like water shut-off valves and leak detectors, which have become critical given water damage is the number one homeowner's insurance claim. Ford highlights the challenge of low consumer install rates (60-65%) due to lack of utility, and describes how Pepper’s platform integrates these devices with broader home automation to create interoperable ecosystems that provide insurers with real-time risk data.