Hardware Podcasts

S1E17 Precise Speech, Customer Success, & General Engineering Love | Jesseca Lyons

Being an Engineer · 26 Jun 2020 · 52m · Episode 17

What this episode covers

Jesseca Lyons, a mechanical engineer and customer success expert at Greenlight Guru, discusses her passion for engineering, particularly in the medical device sector. She explains how she uses precise documentation and design controls to ensure safety and efficacy, drawing on experiences at Beckman Coulter and CRI. Lyons emphasizes the importance of understanding the 'why' behind customer requirements, such as a specific color choice for a device handle, to avoid misinterpretation and ensure the final product meets the intended perception of quality. She also shares insights on design for manufacturability, highlighting the challenges of assembling complex tubing systems and the need for clear, unambiguous instructions to reduce labor costs and errors.

Most relevant to

early-stage companies

Topics

Mentioned

Companies
Greenlight Guru, Beckman Coulter, Black & Veatch, CRI, Bastion, Pipeline Design & Engineering
Products
Biomek

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