39: Made in China

Thoroughly Considered · 27 Jun 2018 · 48m · Episode 39

What this episode covers

Dan Provost and Tom Gerhardt of Studio Neat discuss their decision to manufacture the Mark One pen in China, addressing backlash from Kickstarter backers who assumed a 'Made in USA' origin. They explain that US manufacturers were unresponsive and expensive, while Chinese partners offered better materials, lower costs, and the ability to run affordable production test runs. The founders also reflect on their poor initial communication regarding this shift and the importance of managing backer expectations around pricing and origin.

Mentioned

Companies
Studio Neat, Kickstarter
Products
Mark One, Neat Ice Kit, Canopy, Glyph
Tools
mfg.com

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