The Emerging Role of AI Agents in Manufacturing w/ Naresh Ram

The Manufacturing Executive · 8 Apr 2025 · 28m · Episode 252

AI in practice: one real use of AI described

What this episode covers

Naresh Ram, Chief Science Officer at AAXIS, discusses the transition from basic chatbots to autonomous AI agents in manufacturing, highlighting their ability to execute complex workflows like inventory checks and production scheduling. He details specific use cases, including a large automotive company saving $20 million annually on shipping chargebacks and an HVAC manufacturer using agents to navigate complex tariff regulations. Ram emphasizes that AI adoption is becoming affordable for small and medium-sized businesses, drawing parallels to the early adoption of cloud infrastructure, and outlines a four-step implementation strategy focused on vision, data preparation, and upskilling.

AI in practice

Where this conversation describes AI being used to build or deliver a product. Part of the AI in practice tracker.

Logistics & fulfilmentAI agents$20,000,000 saved

A large car manufacturer implemented AI agents to sort shipping chargeback claims by retrieving contract clauses, which saved the company $20 million by denying invalid claims that were previously paid due to manual oversight.

“they are saving about $20000000 in shipping charge backs using AI agents to sort claims. … It retrieved the relevant clauses from the contract and saw if it was a clear pass, clear framed or requires further review.”

Speaker 3 · Hear it at 5:14

Mentioned

Companies
Gorilla 76, OpenAI, Anthropic, Amazon
Also
DeepSeek, Llama

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