# Digitizing Quality Management

- Show: [The Manufacturing Executive](https://hardwarepodcasts.com/podcast/the-manufacturing-executive)
- Published: 2022-08-09
- Length: 29m
- Episode: 114
- Page: https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management
- Listen: https://www.spreaker.com/show/the-manufacturing-executive#episode-0ff23136-7084-465b-93c8-43f9cc7ef83a

## Summary

Andrew Steele, founder of FactoryQA, discusses the critical role of quality management systems (QMS) in manufacturing, emphasizing that quality must be a cultural element driven by engaged employees rather than just a posted policy. He explains how ISO 9001 certification serves as a vital credibility signal for suppliers and outlines the significant risks of poor quality, including high costs of poor quality and reputational damage. Steele highlights the inefficiencies of analog, paper-based systems and introduces FactoryQA as a cloud-based solution that digitizes non-conformance tracking, document control, and inspection sheets to enable real-time analytics and predictive maintenance.

## Chapters

- [0:57](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management#t=57) Defining Quality and Culture
- [6:20](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management#t=380) ISO 9001 Certification Benefits
- [10:06](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management#t=606) Risks of Poor Quality and Analog Systems
- [17:54](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management#t=1074) FactoryQA Software Features
- [26:14](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management#t=1574) Reshoring and Future Outlook

## Topics

- [Quality & yield](https://hardwarepodcasts.com/topic/quality-and-yield)
- [AI & machine learning](https://hardwarepodcasts.com/topic/ai-and-machine-learning)
- [Scaling production](https://hardwarepodcasts.com/topic/scaling-production)

## Most relevant to

companies scaling up

## Mentioned

- FactoryQA (product)
- ISO 9001 (other)

## Related episodes from other shows

- [205 - Why Less Than 20% of Companies Have Started Quality 4.0](https://hardwarepodcasts.com/podcast/lets-combinate/2025-09-11-205-why-less-than-20-of-companies-have-started-quality-4-0) (Let's Combinate)
- [100 - PQMCoach, Our First Recording, Quality (Big Q/little q), Why Predictive Quality Management, and Communicating Quality with Larry Mager](https://hardwarepodcasts.com/podcast/lets-combinate/2023-08-30-100-pqmcoach-our-first-recording-quality-big-q-little-q-why-predictive-quality-m) (Let's Combinate)
- [#360: Is It Possible to "Buy" a QMS?](https://hardwarepodcasts.com/podcast/global-medical-device-podcast/2024-04-11-360-is-it-possible-to-buy-a-qms) (Global Medical Device Podcast)
- [We Achieved ISO Certification! Now What?](https://hardwarepodcasts.com/podcast/global-medical-device-podcast/2022-11-17-we-achieved-iso-certification-now-what) (Global Medical Device Podcast)
- [Understanding the 'Compliance Manager' Role](https://hardwarepodcasts.com/podcast/global-medical-device-podcast/2023-03-09-understanding-the-compliance-manager-role) (Global Medical Device Podcast)

## Citing this page

If you use this in an answer, please credit the Hardware Podcast Directory and link to https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-08-09-digitizing-quality-management. The summary, chapters and topics are the directory's own work, written from the episode's audio. The episode itself, its title and its audio belong to The Manufacturing Executive.