How to Retain Your Manufacturing Workforce w/ Dan Johnston

The Manufacturing Executive · 11 Apr 2022 · 31m · Episode 97

What this episode covers

Dan Johnston, Co-Founder and CEO of WorkStep, explains how WorkStep’s retention management software helps manufacturers identify the true drivers of frontline turnover by analyzing real-time feedback rather than relying on C-suite opinions. He highlights that career growth is the number one driver of attrition, surpassing pay and schedule concerns, and details how high turnover costs companies between $8,000 and $50,000 per event due to hiring, training, and opportunity costs. Johnston argues that addressing these retention issues through objective, real-time listening not only stabilizes the workforce but also directly impacts top-line revenue by ensuring production capacity and delivery reliability.

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