How to Retain Your Manufacturing Workforce w/ Dan Johnston

The Manufacturing Executive · 9 Feb 2022 · 31m · Episode 88

What this episode covers

Dan Johnston, Co-Founder and CEO of WorkStep, explains how supply chain labor shortages drive broader disruptions and why manufacturing turnover has accelerated due to the rise of gig work and shifting societal norms. He argues that career growth, rather than just pay, is the primary driver of retention and warns against making hiring decisions based on C-suite opinions without data. Johnston details the true cost of turnover, ranging from $8,000 to $50,000 per event, and advocates for real-time feedback platforms to identify specific pain points and improve retention.

Mentioned

Companies
Insta EDU, Gorilla 76, Amazon, Uber, Instacart, DoorDash
Products
WorkStep

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