242. Mouser’s Matt Bell & The Next Generation of Automated Warehouses
Matt Bell, Vice President of Outbound Operations at Mouser Electronics, explains how the company scaled its 115,000-square-foot warehouse to ship 20,000–25,000 orders daily using a mix of automation and human-centric design. He details the deployment of 220 vertical lift modules (VLMs) and auto store systems, emphasizing a philosophy of using technology to augment workers rather than replace them. Bell also discusses the strategic decision to develop in-house software for the auto store to maintain flexibility, and shares leadership advice on listening to frontline employees and developing critical thinking skills.