# Leading Your Team in the New Normal | Sales & Marketing Game Changers Mini-Series | Ep. 4 of 4

- Show: [Manufacturing Happy Hour](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour)
- Published: 2020-10-02
- Length: 1h 03m
- Page: https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep
- Listen: http://manufacturinghappyhour.com/gamechangers

## Summary

Chris Lukey hosts the final episode of the Sales & Marketing Game Changers mini-series on Manufacturing Happy Hour, joined by panelists Ben Baker (Your Brand Marketing), Mark Roberts (OTB Solutions), Ray Ganto (Lenare International), Alison de Ford (Felt Marketing), and Mark Mitchell (Wizard Strategy). The group discusses leadership qualities such as empathy, trust, adaptability, humility, and confidence, emphasizing the shift from management to true leadership during the pandemic. They share specific stories of leaders at companies like Legal Toolworks and unnamed manufacturing firms who succeeded by pivoting quickly, fostering vulnerability, and focusing on customer-centricity. The panel concludes with actionable advice for stepping up as a leader, including embracing mistakes, asking for forgiveness rather than permission, and prioritizing the success of others.

## Chapters

- [0:00](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep#t=0) Introduction: Panelists and Series Overview
- [5:15](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep#t=315) Panelist Introductions: Ben Baker, Mark Roberts, Ray Ganto, Alison de Ford, Mark Mitchell
- [12:24](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep#t=744) Defining Leadership: Management vs. Leadership and the Impact of COVID-19
- [22:34](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep#t=1354) One Word for Leadership: Empathy, Trust, Adaptive Capacity, Humility, Confidence
- [36:37](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep#t=2197) Leadership Stories: Legal Toolworks, Customer-Centric CEOs, and Community Building
- [53:36](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2020-10-02-leading-your-team-in-the-new-normal-sales-marketing-game-changers-mini-series-ep#t=3216) Actionable Advice: How to Step Up and Lead in the New Normal

## Topics

- [Leadership, teams & culture](https://hardwarepodcasts.com/topic/leadership-and-culture)

## Most relevant to

early-stage companies

## Mentioned

- Rockwell Automation (company)
- Your Brand Marketing (company)
- OTB Solutions (company)
- Lenare International (company)
- Felt Marketing (company)
- Wizard Strategy (company)
- Legal Toolworks (company)
- Speed of Trust (other)
- Leading Beyond a Crisis (other)
- Building Material Channel Marketing (other)

## Related episodes from other shows

- [EMS@C-LEVEL Season #1 Episode #4 with Audrey McGuckin, Leadership Guru](https://hardwarepodcasts.com/podcast/ems-c-level/2020-09-02-ems-c-level-season-1-episode-4-with-audrey-mcguckin-leadership-guru) (EMS@C-LEVEL)
- [Live From The HIBT Summit: Cynt Marshall, Chieh Huang, and Sadie Lincoln on Leadership](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-06-24-live-from-the-hibt-summit-cynt-marshall-chieh-huang-and-sadie-lincoln-on-leaders) (How I Built This)
- [Three Pillars of Impact for Manufacturing Leaders w/ Tom Brown](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2023-12-12-three-pillars-of-impact-for-manufacturing-leaders-w-tom-brown) (The Manufacturing Executive)
- [Leading by Empowering Your People](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2023-02-14-leading-by-empowering-your-people) (The Manufacturing Executive)
- [Managing the Challenges of Leadership Transitions w/ Jon Summers](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2024-10-01-managing-the-challenges-of-leadership-transitions-w-jon-summers) (The Manufacturing Executive)

## Citing this page

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