Ep. 15 - Offloading (Making Yourself Obsolete)
Stephen Hawz and Lucian Che Park of Opulo discuss the challenges and strategies of offloading tasks to make themselves obsolete as the company scales. They cover criteria for delegating work, such as documentation clarity and ROI, and detail their rigorous training and quality control processes, including the use of their internal wiki, Ohai. The episode also explores their hiring philosophy, emphasizing passion and autonomy, and references Joel Spolsky's book 'Smart and Gets Things Done'.