# Coached—Not Just Monitored: How the Best Shops Turn Data into Action, Ep #26

- Show: [Lights Out](https://hardwarepodcasts.com/podcast/lights-out)
- Published: 2025-10-17
- Length: 42m
- Episode: 26
- Page: https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26
- Listen: https://8819970d-2c51-481c-b08a-4d2a806885b2.libsyn.com/coachednot-just-monitored-how-the-best-shops-turn-data-into-action-ep-26

## Summary

Hosts Nick Goellner and David Buick of MakingChips discuss the transition from monitored to coached manufacturing shops, emphasizing that data must drive action. They define OEE (Overall Equipment Effectiveness) as availability, performance, and quality, noting that world-class shops achieve 70-75% OEE while many struggle around 20%. Goellner introduces 'Other OEE' (Overall Employee Engagement) to measure human performance, arguing that coaching culture and daily stand-ups are essential to turning metrics into continuous improvement.

## Chapters

- [1:54](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=114) Introduction: Nick Goellner and David Buick discuss EMO trends
- [7:45](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=465) Dashboards don't make chips: The monitored vs. coached mindset
- [12:17](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=737) Validating processes manually before investing in tech
- [14:23](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=863) Integrating ERP, MES, and machine monitoring tech stacks
- [21:08](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=1268) Defining OEE: Availability, Performance, and Quality
- [29:06](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=1746) Coaching strategies to improve machine availability and uptime
- [33:33](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=2013) Other OEE: Overall Employee Engagement and continuous improvement
- [39:49](https://hardwarepodcasts.com/podcast/lights-out/2025-10-17-coached-not-just-monitored-how-the-best-shops-turn-data-into-action-ep-26#t=2389) Football analogy: Using data to find competitive edges

## Topics

- [Quality & yield](https://hardwarepodcasts.com/topic/quality-and-yield)
- [Factory operations & automation](https://hardwarepodcasts.com/topic/factory-operations)
- [Leadership, teams & culture](https://hardwarepodcasts.com/topic/leadership-and-culture)
- [Scaling production](https://hardwarepodcasts.com/topic/scaling-production)
- [Sourcing & supply chain](https://hardwarepodcasts.com/topic/sourcing-and-supply-chain)

## Most relevant to

companies scaling up

## Mentioned

- SMW Autoblok (company)
- Hire MFG Leaders (company)
- Slyce TOS (product)
- ERP (tool)
- MES (tool)
- EMO (other)
- IMTS (other)

## Related episodes from other shows

- [Adapting to Change: Manufacturing Leadership Excellence w/ Dan Burgos](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2022-04-05-adapting-to-change-manufacturing-leadership-excellence-w-dan-burgos) (The Manufacturing Executive)
- [The Connected Factory Floor: L2L and Data Management](https://hardwarepodcasts.com/podcast/over-the-air/2025-01-09-the-connected-factory-floor-l2l-and-data-management) (Over the Air)
- [Rethinking Health & Wellness for Manufacturers with Laura Timbrook](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2022-02-01-rethinking-health-wellness-for-manufacturers-with-laura-timbrook) (Manufacturing Happy Hour)
- [Human Input in a Data-Driven World w/ Martin Cloake](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2021-02-09-human-input-in-a-data-driven-world-w-martin-cloake) (The Manufacturing Executive)
- [What the Last Four Industrial Revolutions Teach Us About Today w/ Paul Lachance](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2026-06-09-what-the-last-four-industrial-revolutions-teach-us-about-today-w-paul-lachance) (The Manufacturing Executive)

## Citing this page

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