Leaning into Lean Documentation
Steve Gompertz, a partner at QRX Partners with experience at St. Jude Medical, Boston Scientific, and Medtronic, explains the concept of lean documentation in medical device Quality Management Systems (QMS). He argues that documentation should be written for employees, not auditors, using hierarchical structures like flowcharts and appendices to improve usability. Gompertz details how to build effective Standard Operating Procedures (SOPs), manage CAPA execution, and prove the ROI of a well-architected QMS by reducing audit findings. He also outlines the essential early-stage components for a new medical device company, emphasizing design controls and management responsibility.