# User Testing IoT Products | Centercode's Luke Freiler | Internet of Things Podcast

- Show: [IoT For All Podcast](https://hardwarepodcasts.com/podcast/iot-for-all-podcast)
- Published: 2023-11-14
- Length: 20m
- Episode: 320
- Page: https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast
- Listen: https://podcasters.spotify.com/pod/show/iot-for-all/episodes/User-Testing-IoT-Products--Centercodes-Luke-Freiler--Internet-of-Things-Podcast-e2btonv

## Summary

Luke Freiler, CEO and co-founder of Centercode, explains how the connected nature of IoT products has shifted development from static 'fire-and-forget' releases to iterative, agile cycles requiring continuous user testing. He details the distinction between testing hardware durability during beta phases versus validating software updates through 'delta tests' post-launch, emphasizing the need to manage limited pre-production units. Freiler outlines Centercode's three key metrics—health, success, and impact scores—to quantify testing effectiveness and determine launch readiness, while highlighting the company's platform used by brands like Bose and GoPro.

## Chapters

- [0:35](https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast#t=35) Introduction: Luke Freiler and Centercode
- [4:15](https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast#t=255) How connected products changed development cycles
- [7:41](https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast#t=461) Benefits and types of product testing
- [10:49](https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast#t=649) Challenges of user testing IoT devices
- [12:44](https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast#t=764) Testing software versus hardware readiness
- [16:57](https://hardwarepodcasts.com/podcast/iot-for-all-podcast/2023-11-14-user-testing-iot-products-centercodes-luke-freiler-internet-of-things-podcast#t=1017) How to do user testing well

## Topics

- [Validation & product-market fit](https://hardwarepodcasts.com/topic/validation-and-product-market-fit)
- [Connected products & IoT](https://hardwarepodcasts.com/topic/connected-products-and-iot)
- [Debugging & failure analysis](https://hardwarepodcasts.com/topic/debugging-and-failure-analysis)
- [Scaling production](https://hardwarepodcasts.com/topic/scaling-production)

## Most relevant to

early-stage companies

## Mentioned

- Centercode (company)
- Samsung (company)
- Ericsson (company)
- Bose (company)
- GoPro (company)
- Microsoft (company)
- Databound (product)

## Related episodes from other shows

- [The Anatomy of a Hardware Product Recall](https://hardwarepodcasts.com/podcast/over-the-air/2022-03-17-the-anatomy-of-a-hardware-product-recall) (Over the Air)
- [Interview with Phillip Johnston Part 1](https://hardwarepodcasts.com/podcast/the-pragmatic-embedded-podcast/2022-11-15-interview-with-phillip-johnston-part-1) (The Pragmatic Embedded Podcast)
- [Developing a Winning IoT Platform with André Jacobs of IoT.nxt](https://hardwarepodcasts.com/podcast/over-the-air/2023-01-19-developing-a-winning-iot-platform-with-andre-jacobs-of-iot-nxt) (Over the Air)
- [128: Creating an App for Your Hardware Device](https://hardwarepodcasts.com/podcast/product-startup/2022-06-08-128-creating-an-app-for-your-hardware-device) (Product Startup)
- [Embracing a Consumer-Centric Approach to Product Development](https://hardwarepodcasts.com/podcast/over-the-air/2021-06-08-embracing-a-consumer-centric-approach-to-product-development) (Over the Air)

## Citing this page

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