IoT and the Future of the Retail Industry | Pensa's Richard Schwartz

IoT For All Podcast · 24 Nov 2020 · 32m

AI in practice: 2 real uses of AI described

What this episode covers

Richard Schwartz, CEO and founder of Pensa Systems, explains how his company uses autonomous drones and mobile phone cameras with deep learning to solve the chronic problem of retail stockouts. He details the technology's ability to provide real-time shelf visibility to both retailers and consumer packaged goods brands, highlighting the immediate revenue ROI of keeping products in stock. Schwartz also discusses the broader impact of IoT and AI on retail logistics, noting that COVID-19 has accelerated the adoption of in-store automation and the blending of physical and e-commerce inventory systems.

AI in practice

Where this conversation describes AI being used to build or deliver a product. Part of the AI in practice tracker.

Engineering & simulationdeep learning / neural networks

The team trained deep learning models to recognize products on retail shelves down to the individual SKU level, enabling the system to automatically infer shelf organization and detect stockouts or misplaced items.

“what we're doing is we've trained the computer to essentially stare at the shelves. And visually, visually, recognize the products that are on the shelf, down to the individual skew or product item level, and also look repeatedly and automatically infer or conclude how the shelf is organized…”

Speaker 2 · Hear it at 10:00

Engineering & simulationdeep learning / neural networks

The AI was used to learn product recognition in a way that generalizes across different retail locations and chains, allowing the system to scale by incrementally learning new products it encounters.

“What we're doing is we're using deep learning or neural networks to essentially learn the way people learn to recognize products. And by doing that, anything that we've trained the system to recognize even once, it should recognize everywhere, regardless of which location, and which retail chain.”

Speaker 2 · Hear it at 13:44

Mentioned

Companies
Pensa Systems, Kiva Systems, Amazon Robotics, Stanford Research Institute

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