# How I Built Resilience: Troy Carter of Q&A (June, 2020)

- Show: [How I Built This](https://hardwarepodcasts.com/podcast/how-i-built-this)
- Published: 2021-02-25
- Length: 24m
- Page: https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020

## Summary

Troy Carter, founder of the music and technology company Q&A, discusses the dual crises of the pandemic and racial unrest in June 2020. He reflects on personal experiences with racial bias, the fragility of the live music touring business, and the urgent need for equity and access to capital for Black entrepreneurs. Carter argues that economic disparity is a unifying frustration across demographics and calls for empathy and structural change in the music industry and society.

## Chapters

- [0:00](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=0) Introduction and Personal Reflections on Racial Bias
- [6:49](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=409) The Merger of Frustration: Race and Economics
- [10:10](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=610) Reckoning with History and Confederate Symbols
- [14:07](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=847) Impact of the Pandemic on the Music Industry
- [16:20](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=980) The Role of Music and Social Responsibility
- [17:21](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=1041) Racial Disparity in Music Industry Leadership
- [19:10](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=1150) Access to Capital and the 'Race Card'
- [22:19](https://hardwarepodcasts.com/podcast/how-i-built-this/2021-02-25-how-i-built-resilience-troy-carter-of-q-a-june-2020#t=1339) Looking Forward: Empathy and Economic Opportunity

## Topics

- [Leadership, teams & culture](https://hardwarepodcasts.com/topic/leadership-and-culture)
- [Policy, trade & tariffs](https://hardwarepodcasts.com/topic/policy-trade-and-tariffs)
- [Marketing & brand](https://hardwarepodcasts.com/topic/marketing-and-brand)

## Most relevant to

established companies

## Mentioned

- Q&A (company)
- Lady Gaga (other)
- John Legend (other)
- Megan Trainer (other)
- Charlie Puth (other)
- U.S. Bank (company)
- Jay Irvin (other)
- YPO (company)
- U2 (other)
- Eagles (other)

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- [BONUS: Your Cat's Not Part of the Band](https://hardwarepodcasts.com/podcast/embedded-fm/2021-06-18-bonus-your-cats-not-part-of-the-band) (Embedded.fm)
- [44 - Philippe Erhart - leadership in a crisis and how sustainability and diversity connect](https://hardwarepodcasts.com/podcast/people-of-packaging/2020-12-29-44-philippe-erhart-leadership-in-a-crisis-and-how-sustainability-and-diversity-c) (People of Packaging)
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## Citing this page

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