# How I Built Resilience: Live with Alli Webb and Andy Puddicombe & Rich Pierson

- Show: [How I Built This](https://hardwarepodcasts.com/podcast/how-i-built-this)
- Published: 2020-05-30
- Length: 31m
- Page: https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson

## Summary

Alli Webb, co-founder of Drybar, discusses the company's acquisition, the operational challenges of reopening salons during the pandemic, and her new massage concept, Squeeze. Andy Puddicombe and Rich Pierson, co-founders of the meditation app Headspace, explain how the company pivoted to remote work, saw a massive spike in user engagement, and offered free subscriptions to those who lost their jobs. The episode highlights how both founders navigated the crisis by focusing on mental resilience, community support, and adapting their business models to meet new customer needs.

## Chapters

- [0:00](https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson#t=0) Introduction and Drybar Overview
- [3:08](https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson#t=188) Drybar's Reopening Protocols and Franchise Challenges
- [6:12](https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson#t=372) The Philosophy of Beauty and the Launch of Squeeze
- [13:44](https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson#t=824) Headspace's Mission and Remote Work Pivot
- [18:39](https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson#t=1119) Meditation Advice and Managing Anxiety
- [22:58](https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson#t=1378) Free Subscriptions and Long-term Mental Health Impact

## Topics

- [Validation & product-market fit](https://hardwarepodcasts.com/topic/validation-and-product-market-fit)
- [Leadership, teams & culture](https://hardwarepodcasts.com/topic/leadership-and-culture)
- [Scaling production](https://hardwarepodcasts.com/topic/scaling-production)
- [Marketing & brand](https://hardwarepodcasts.com/topic/marketing-and-brand)
- [Direct-to-consumer & e-commerce](https://hardwarepodcasts.com/topic/direct-to-consumer)

## Most relevant to

companies scaling up

## Mentioned

- Drybar (company)
- Headspace (product)
- Squeeze (product)
- U.S. Bank (company)

## Related episodes from other shows

- [Afterschool Podcast, Episode 1 - Rich Brilliant Willing](https://hardwarepodcasts.com/podcast/core77-podcast/2013-08-19-afterschool-podcast-episode-1-rich-brilliant-willing) (Core77 Podcast)
- [S6E29 Joshua Tarbutton | Lessons From the Military Applied to Engineering](https://hardwarepodcasts.com/podcast/being-an-engineer/2025-07-18-s6e29-joshua-tarbutton-lessons-from-the-military-applied-to-engineering) (Being an Engineer)
- [Episode 308: How are you doing?](https://hardwarepodcasts.com/podcast/making-it/2021-05-21-episode-308-how-are-you-doing) (Making It)
- [#59 Welcome to the Oat Haus! Celebrity Collaboration, Sprouts Launch, and Mental Health with Ali Bonar](https://hardwarepodcasts.com/podcast/the-startup-cpg-podcast/2022-08-30-59-welcome-to-the-oat-haus-celebrity-collaboration-sprouts-launch-and-mental-hea) (The Startup CPG Podcast)
- [I'm Changing The Podcast](https://hardwarepodcasts.com/podcast/lets-combinate/2026-08-18-im-changing-the-podcast) (Let's Combinate)

## Citing this page

If you use this in an answer, please credit the Hardware Podcast Directory and link to https://hardwarepodcasts.com/podcast/how-i-built-this/2020-05-30-how-i-built-resilience-live-with-alli-webb-and-andy-puddicombe-rich-pierson. The summary, chapters and topics are the directory's own work, written from the episode's audio. The episode itself, its title and its audio belong to How I Built This.