# EMS@C-LEVEL Season #2021 Episode #5 with Juan Arango, Koh Young Americas

- Show: [EMS@C-LEVEL](https://hardwarepodcasts.com/podcast/ems-c-level)
- Published: 2021-08-09
- Length: 31m
- Episode: 5
- Page: https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas

## Summary

Juan Arango, General Manager of Koh Young Americas, discusses the company's record-breaking growth in 2020 and 2021, driven by reshoring trends and strong demand in automotive and EMS sectors. He details how the team adapted to pandemic restrictions through aggressive remote marketing, AI-driven software solutions like SPI and AOI, and innovative products such as the Neptune DPI system. Arango highlights the critical role of service engineers who navigated complex travel quarantines to install equipment, ensuring customer success despite logistical hurdles.

## Chapters

- [0:07](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=7) Introduction: Juan Arango and Koh Young Americas
- [2:36](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=156) Pandemic Impact: Social Isolation and Employee Safety
- [7:48](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=468) Service Operations: Remote Support and Travel Challenges
- [13:02](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=782) Business Adaptation: Marketing, Remote Demos, and Training
- [19:06](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=1146) Financial Recovery: Record Quarters and Market Demand
- [23:18](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=1398) Product Strategy: AI, SPI, AOI, and Neptune DPI
- [25:59](https://hardwarepodcasts.com/podcast/ems-c-level/2021-08-09-ems-c-level-season-2021-episode-5-with-juan-arango-koh-young-americas#t=1559) Global Context: Reshoring, Automotive, and Asia vs. Americas

## Topics

- [Manufacturing partners & offshoring](https://hardwarepodcasts.com/topic/manufacturing-partners)
- [Scaling production](https://hardwarepodcasts.com/topic/scaling-production)
- [PCB design & layout](https://hardwarepodcasts.com/topic/pcb-design)
- [AI & machine learning](https://hardwarepodcasts.com/topic/ai-and-machine-learning)
- [Policy, trade & tariffs](https://hardwarepodcasts.com/topic/policy-trade-and-tariffs)

## Most relevant to

companies scaling up

## Mentioned

- Koh Young (company)
- Koh Young America (company)
- Neptune (product)
- SPI (product)
- AOI (product)
- IPC (company)
- CloudNC (company)

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- [On-Demand Labor, Operations, and Finding a Co-Founder with Veryable CEO Mike Kinder](https://hardwarepodcasts.com/podcast/manufacturing-happy-hour/2021-09-21-on-demand-labor-operations-and-finding-a-co-founder-with-veryable-ceo-mike-kinde) (Manufacturing Happy Hour)
- [OnTrack PCB Design Podcast 2025 Year in Review](https://hardwarepodcasts.com/podcast/ontrack/2025-12-30-ontrack-pcb-design-podcast-2025-year-in-review) (OnTrack)
- [Managing in a Pandemic | Intel: Meet The New Boss | Arm @ 30](https://hardwarepodcasts.com/podcast/ee-times-current/2021-01-22-managing-in-a-pandemic-intel-meet-the-new-boss-arm-30) (EE Times Current)
- [Starting Small With AI and Emerging Manufacturing Technology w/ Jarred Knecht](https://hardwarepodcasts.com/podcast/the-manufacturing-executive/2024-07-30-starting-small-with-ai-and-emerging-manufacturing-technology-w-jarred-knecht) (The Manufacturing Executive)

## Citing this page

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